At EPIC, we fully recognize that our application is powerful, robust and in some ways quite complex. We do not hand you the keys and tell you to figure it out. As part of our Implementation Project Plan, EPIC configures the most complex elements of the application for you, WITH you. We literally share our computer screen with you, while YOU share your desires and strategies and WE configure the application. In other words, we GIVE you the fish, while we teach you HOW to fish. But don’t worry, if you don’t remember how to do it later, when you want to make tweaks to your strategy, we will show you again, or if needed, we’ll make the changes for you!