Each EPIC lender is assigned an Account Manager (AM). Your AM’s first responsibility is to understand your business goals and to help define strategies to realize them using the EPIC LMS. Your AM keeps you up to date on new EPIC products and services, and provides guidance on which of these may be beneficial for your portfolio. Additionally, your AM acts as your advocate with all other EPIC Departments and with the EPIC Management Team. Your AM advises you on industry best practices and educates you on the most effective ways to use EPIC to improve your financial results and profitability. The main objective of your AM is to add business value to the relationship, while becoming a trusted resource to you and your team.