SOLUTIONS: Custom Borrower Portals

Your Portfolio. Your Rules. Your Portal.

Today’s borrowers expect fast, frictionless digital experiences, and your team needs tools that drive results. We offer fully configurable Custom Borrower Portals designed to help you boost engagement, reduce servicing costs, and accelerate key lending KPIs.

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Built for Lenders Who Want More

Common Borrower Portal

Challenges for Lenders:

Here's How EPIC

Solves Them

Low Completion Rates
Borrowers often abandon the process when it’s confusing, or only accessible during business hours.

High Volume of Servicing Calls
Without a self-serve option, you get buried in calls about loan status, payment dates, and document uploads.

Outdated Experience
Off-brand portals damage trust, frustrate users, and reduce retention.

Streamlined Application Process
Our portals are configurable, easy to use, and 24/7. Meaning more applications completed and more loans funded.

Empower the Borrower
Borrowers can log in, upload docs, make payments, and check their status on their own - saving you time and resources.

White-labeled to Reflect You
Create a consistent borrower experience that builds loyalty and keeps customers coming back.

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Intuitive Experience for Borrowers

EPIC gives them an experience on any device. From application to repayment, borrowers enjoy 24/7 access to everything they need. That means faster decisions, fewer missed payments, and less pressure on your staff.

Safe & Secure

Our portals offer secure login and multi-factor authentication options.

Real-time Updates

Send notifications, payment reminders and other updates to your borrowers.

Mobile Optimized

Our portals offer are available 24/7, and are accessible from any device. No matter where your borrower is, they can check loan statuses and other options.

Self-Serve Options

Borrowers can upload documents, make payments, and check loan status.

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Real Lending Results with Smarter Portals

Boost the KPIs that move your bottom line.

Application

Completion

Increase in completed applications

Analytics dashboard with lock and folder icon

Reduce

Support Calls

Reduction in inbound calls to your client success team

Faster

Repayments

Faster repayments via borrower-led scheduling

Increased

Repeat Borrowers

Higher re-engagement rates from past borrowers

Less friction means more funded loans, lower servicing costs, and higher customer lifetime value.

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Let's Build Your Borrower Portal in 3 Easy Steps

Whether you're replacing your lending tech or looking to launch something fresh for your borrowers, we’ll help you go live with a fully branded, high-performing portal fast.